All orders are strictly binding. In the case of delivery obstacles you will be informed by e-mail.
Catalog list price
Our catalog prices are in Euro, which is, with the exception of Switzerland, our basic currency world-wide. The retail price may change slightly depending upon higher shipping and bank transfer costs to another country.
Shipments within Switzerland and Lichtenstein are dispatched daily through the Swiss post office. Shipments to Germany and other countries are made weekly on Wednesday morning and will be dispatched through the German post office in Jestetten. You will find the shipping cost calculator in the basket.
The net price of purchase and shipping is without discount due with the order.
If you pay by credit card, your credit card number will be conveyed directly to Saferpay in an encrypted mode via secure server. No one else, not even we, will receive this information. Saferpay / Six Payment Services was developed by Telekurs Card Solutions AG, the leading Swiss company for cashless, electronic payment transactions. If you prefer advance payment, we will e-mail you the bank details. After your payment arrives at our bank account we will send you the items you have ordered as soon as possible.
All product is shipped at the cost and risk of the buyer. This is customary and means that the buyer can place claims concerning damage only against the carrier (post office, trains, shipper). Please retain the packaging with all shipping documents and have the damage confirmed in writing by the appropriate mail-order establishment. Without an assessment of the facts by the delivery person we cannot assist you.
All complaints must be communicated within 5 days after receiving the goods. We can accept returns only after a written agreement to this effect.
Returns made on account of faulty or wrong goods will be replaced free of charge.
Retention of title / Court of jurisdiction
The goods remain our property until full payment has been made. The court of jurisdiction is Winterthur, Switzerland.
Other reservations and liabilities
Prices, illustrations, descriptions of goods or editorial contents may contain mistakes; availability and price are subject to change.
If individual clauses of the contract including these regulations are totally or partly ineffective, or should the contract contain a loophole, the effectiveness of the remaining regulations or parts thereof remains unaffected.